JACKPOT 8 LINE FAQ: About Tech

Q: How come my device keeps disconnecting from the internet?

A: If you are using 3G/4G network, it may be less stable. We suggest you connecting to private Wi-Fi for more stable network. 

Q: How come the game is running slow?

A: You may be opening up too many apps at once. Please close other runing apps to make sure the game runs smoothly. 

Q: How do I stop game notifications?

A:
1. Go to the game.
2. Tap on the gear shape setting icon at the upper right corner.
3. Switch off "notification".
4. Game notifications are turned off.

Q: Why can't I launch JACKPOT 8 LINE on my Android device?

A:
You may choose one of the following:
1. Long press the power button to reboot your device.
2. Clear up cache.
If the game is running slow, clearing up stored web pages, cache and other running apps can significantly solve the game lag.
3. Forced shutdown JACKPOT 8 LINE.
4. Update JACKPOT 8 LINE to the latest version.

Q: How can I clear up cache of JACKPOT 8 LINE on Android devices?

A:
1.   (  Application Manager )Go to your device--> "Setting"-->"Application Manager".
2. Look for "JACKPOT 8 LINE" and tap on "Clear Cache".

Q: How do I force quit JACKPOT 8 LINE on Android devices?

A:
If you can go back to your home page by tapping Home button, you may
1. Go to Setting --> "Application Manager"
2. Find "JACKPOT 8 LINE" and stop the app.

Q: Why can't I launch JACKPOT 8 LINE on my iPhone/iPad?

A:
You may choose one of the following:
1. Quit all running apps.
2. Turn off the device and turn it back on.
3. Forced shutdown JACKPOT 8 LINE.
4. Update JACKPOT 8 LINE to the latest version.

Q: How to quit background apps on iPhone/iPad?

A: For iOS 6, double-click the Home button to view a list of apps running in the background.
1. Tap the app which you would like to quit, and a red minus symbol will be shown on the icon of the target app.
2. Tap on the red minus symbol.
The app then is closed.

For iOS 7 or above, double-click the Home button to view a list of apps running in the background. Press the app which you would like to quit and slide it upward. The app then is closed.

Q: How do I force quit JACKPOT 8 LINE on iPhone/iPad?

A:
For iOS 6, double-click the Home button to find the JACKPOT 8 LINE icon.
1. Tap on the JACKPOT 8 LINE icon, and a red minus symbol will be shown.
2. Tap on the red minus symbol.
The app then is closed.

For iOS 7 or above, double-click the Home button to find the JACKPOT 8 LINE icon. Press the icon and slide it upward. The app then is closed.

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